FAQs About Stripe
Stripe is a payment processor that works with Ream to help our authors get paid by their amazing readers around the globe. Stripe is an extremely popular payment processor. In fact, if you have purchased something online, there is a very high probability that you have had your payment processed by Stripe (they process well over $500 billion annually).
As of January 2023, Stripe processes payments from the Kindle Store and Audible. Stripe also works with other high-profile companies for enabling payments globally in over 130 currencies.
Ream partners with Stripe so that we can focus on doing what we do best, creating the best possible experience for our authors and readers.
Is Stripe the only payment provider Ream will work with?
Ream is a new platform and as a result, we wanted to partner with the most reputable and one of the best payment processors in the globe. With this said, every partner has its limitations and we will be diversifying our payment options and partnerships in the future.
I just received an email from Stripe. Who is Stripe? Is this email real?
We work with Stripe to enable payments for your business. Updating information about your account is important and required. These updates help protect against fraud and keep your account current with global Know Your Customer (KYC) regulations.
Why am I being asked for information about who owns and manages my company?
In certain countries, Stripe is required to collect, verify, and maintain information about a company’s beneficial owners and directors. These requirements come from government regulators and help promote transparency and prevent financial crimes.
What happens if I do not update my information by the deadline?
If you cannot update your account information by the deadline, payouts to your bank account and your ability to accept payments will be paused. We want to make sure that does not happen, so please let us know how we can help.
How do I update my required information for payouts on Ream?
Follow the link from Stripe’s email—the form will prompt you with instructions on how to update your information. It should take less than 5 minutes to update your information. If you need help, you can reach out directly to Stripe Support.
If you have any questions, please contact our Support Team at support@reamstories.com.