Pausing Subscriber Payments

Need a break, have an unforeseen life event and worried about disappointing your readers? 🤔

Now, you can make that quick change to your author page!

You can pause your subscribers' payments indefinitely, until you're ready to resume your regular author schedule.

• New readers to your page won't be able to subscribe to a tier

• Current subscribers won't be billed

• Your content will still be accessible, so current subscribers can continue to enjoy your stories

• You can even add new content for them during a pause

How to Pause Payments:

• Go to your Author Dashboard
• Click on your Page tab and scroll to the bottom
• Click on the 3 dots to see the Pause option
• Click the Pause button to pause billing for your subscribers
• Confirm and pause payments
• To hide your page from public view, you can also Unlaunch your page using the same 3 dots: https://help.reamstories.com/article/242-how-to-unlaunch-your-ream-author-page
• Note: You can resume billing and relaunch your page at any time

Reader View: 😊

Readers will also be able to see if their payments have been paused by viewing their memberships from their Memberships tab:

If you have any questions, please contact our Support Team at support@reamstories.com.